daily training

  1. Join Zoom
    You will join our Customer Success Zoom Room:         Success Zoom Link

  2. Work in Training Room
    Ask to be transferred to a Training room or move yourself in one if you have co-host access. You must be in Zoom at the start of your shift. Being late to enter the Zoom room is considered a "Late" or "Tardy."

  3. Open the Success Academy Link
    Begin with your day goals and go through each video by following the instructions in order without skipping any questions/tasks. 

  4. Sign in to HighLevel Certification Program
    Watch all the videos assigned for that day.

  5. Complete your Academy Workbook
    Answer the questions on your workbook while you watch the HighLevel Certification Program videos.
    Please note: Not all of the answers are found or covered within the Certification Modules. You will need to use your resources like the Help Center (    https://help.gohighlevel.com/) or through your own reasoning

  6. Complete the "Test-It-Out" Tasks
    Watching videos and taking quizzes is helpul but the real value is in doing!
    So every day, you will use the Internal Testing Account to complete a set of "Test-It-Out" tasks for the day to allow you to replicate and practice what you are learning.

  7. Daily Check-In with Your Trainer
    You will have a set daily check-in with your trainer. They will review your progress and confirm you are a completing all of the assigned materials in a timely fashion. This is also a great time to clarify any doubts or ask any questions you may have.